Custom Iron On Patches operates from a manufacturing workshop at 10 Newhall Street, Birmingham. The customer support team responds to quote requests, order queries and B2B account enquiries by email, phone and online form. Every enquiry is handled by the UK-based team, no calls are routed offshore.
This page lists every direct contact channel for the company.
Get a Free Quote
Most customers begin with a free, no-obligation quote. Submit artwork or describe the patch you need and the team will return a quote within one working day. Custom design support is included free of charge.
The team responds to every quote within one working day. Most quotes are returned within four hours during UK office hours.
Direct Contact Details
Email: [email protected] Phone: 07746501247 Address: 10 Newhall Street, Birmingham, B3 3AG, United Kingdom
Online ordering: 24 hours, 7 days a week Email response: Monday to Friday, 9am to 6pm, extended hours available on request Phone support: Monday to Friday, 9am to 6pm
For urgent enquiries outside standard hours, email is the fastest channel, the inbox is monitored throughout the day, including weekends for time-critical orders.
B2B and Trade Enquiries
Businesses, schools, councils, uniformed services and procurement teams can contact a dedicated B2B account manager. Trade accounts include:
- Pro-forma invoicing
- 30-day account terms (subject to approval)
- Framework agreement compatibility
- Volume pricing
- Dedicated account manager
For B2B enquiries, email [email protected] with “Trade Account” in the subject line, or visit the bulk and trade enquiries page for full details.
Visit the Birmingham Workshop
Custom Iron On Patches welcomes site visits from B2B customers and procurement teams. Visits are arranged by appointment.
Address for visits: Custom Iron On Patches Ltd 10 Newhall Street Birmingham B3 3AG United Kingdom
The workshop is in central Birmingham, a short walk from Birmingham Snow Hill station and Birmingham New Street station. Parking is available in nearby NCP and council car parks.
To arrange a visit, email or call the team in advance.
Company Information
| Detail | Value |
| Trading Name | Custom Iron On Patches |
| Legal Name | Custom Iron On Patches Ltd |
| Registered Office | 10 Newhall Street, Birmingham, B3 3AG |
| Founded | 2017 |
| Founder | Jake Davey |
| Country of Operation | United Kingdom |
Reporting an Issue
For order issues, defective patches or remake requests, contact the team directly by email with the order number in the subject line. The customer service team handles every issue from the Birmingham workshop.
For formal complaints, see the complaints procedure.