Custom Iron On Patches operates a UK manufacturing facility at 10 Newhall Street, Birmingham. The workshop operates to documented internal quality standards and complies with UK consumer protection, data protection and product safety regulations. This page lists the operating standards, regulatory compliance, trade body associations and certifications relevant to UK B2B and public sector buyers.
This page exists for procurement teams, audit reviewers and buyers who require supplier compliance information before approving an order.
UK Regulatory Compliance
Custom Iron On Patches Ltd is a UK-registered limited company subject to UK commercial and consumer protection law. The company complies with:
| Regulation | Application |
| Companies Act 2006 | Company registration, public disclosure of company information |
| Consumer Rights Act 2015 | B2C orders, right to satisfactory quality, fitness for purpose, as described |
| Consumer Contracts Regulations 2013 | Pre-contract information, bespoke goods exemption documented |
| UK GDPR + Data Protection Act 2018 | Customer data handling, ICO registration |
| Privacy and Electronic Communications Regulations (PECR) | Email marketing consent, cookie consent |
| Equality Act 2010 | Service accessibility |
| Health and Safety at Work Act 1974 | Workshop operational safety |
| REACH (UK) | Chemical compliance for PVC patch production |
For the legal terms governing customer orders, see the Terms & Conditions and Privacy Policy.
Internal Quality Standards
The Birmingham workshop operates to documented internal quality standards across every patch type. These standards are applied to every order regardless of size or sector.
Production Standards
- Proof match standard – every patch matches the approved digital proof in design, dimensions and colour placement
- Pantone tolerance – thread and ink colours match agreed Pantone references within standard production tolerance
- Dimensional tolerance – patch dimensions match approved specification within ±2mm
- Stitch tension – uniform stitch tension across embroidered patches, no thread breaks or pulls
- Backing application – even, secure application across the full patch surface
- Border finish – consistent border type across the full batch
Quality Control Standards
Every batch passes through six inspection points before dispatch:
- Artwork verification (pre-digitising)
- Proof approval (customer sign-off in writing)
- First-off inspection
- In-run sampling
- Final QC inspection
- Pre-dispatch final check
For the full quality process, see the Quality Guarantee and our Birmingham workshop pages.
Data Protection and ICO Registration
Custom Iron On Patches Ltd processes customer data in accordance with UK GDPR and the Data Protection Act 2018. The company is registered with the Information Commissioner’s Office (ICO).
| Detail | Value |
| ICO Registration Number | Available on request for verified B2B or audit enquiries |
| Data Protection Officer | Primary responsibility held by company management |
| Data Protection contact | [email protected] |
For the full data handling policy, see the Privacy Policy.
Trade Body Memberships
Trade body memberships relevant to Custom Iron On Patches:
- British Promotional Merchandise Association (BPMA) – UK promotional products industry trade body. Membership signals commercial legitimacy and customer protection commitment for B2B buyers.
- Federation of Small Businesses (FSB) – UK small business advocacy and member services. Standard membership for UK SMEs.
- Greater Birmingham Chambers of Commerce – local business network. Standard membership for Birmingham-based companies.
- Made in Britain – certification mark for UK-manufactured products. Requires application and verification of UK manufacturing claims.
Status: No active trade body memberships are currently claimed. This section will be updated as memberships are formally secured and verified.
Certifications and Accreditations
Certifications relevant to a UK custom patches manufacturer:
ISO 9001 (Quality Management)
ISO 9001 is the international standard for quality management systems. Certification verifies that the company operates a documented quality management system, conducts internal audits and continually improves processes.
Application status: Custom Iron On Patches operates internal quality control procedures aligned with ISO 9001 principles. Formal certification is planned as part of future procurement readiness.
ISO 9001 is the standard most often required by UK public sector procurement (NHS, MoD, councils). Pursuing ISO 9001 is the highest-priority certification for Custom Iron On Patches given the public sector customer base.
OEKO-TEX Standard 100
OEKO-TEX Standard 100 certifies that textile products are tested for harmful substances. Relevant for patches used on garments worn by children (school uniforms) and direct-skin-contact applications.
Application status: Not yet pursued. Material sourcing and production processes are under review to support potential future certification where required by customer contracts.
Made in Britain Certification Mark
The Made in Britain mark is a verified certification for UK-manufactured products. Application requires evidence that products are made in the UK and verification by the certifying body.
Application status: Production is carried out in the UK (Birmingham workshop).
Social Value Compliance
UK public sector procurement increasingly requires evidence of social value contribution under the Social Value Act 2012 and PPN 06/20 procurement guidance.
Application status: Position under review as part of potential public sector procurement readiness
B2B Procurement Documentation
For B2B and public sector buyers conducting supplier onboarding, Custom Iron On Patches can provide on request:
- Companies House registration confirmation
- VAT registration certificate (if VAT registered)
- ICO registration confirmation
- Public liability insurance certificate
- Employer’s liability insurance certificate
- Product liability insurance certificate
- Internal quality SOP documentation
- Standard terms of trading
- Modern slavery statement (where turnover threshold applies)
To request supplier onboarding documentation, email [email protected] with “Supplier Onboarding” in the subject line.
Insurance Cover
Custom Iron On Patches holds standard UK business insurance cover:
| Policy | Cover |
| Public liability insurance | £2,000,000 |
| Employer’s liability insurance | £5,000,000 (statutory minimum met) |
| Product liability insurance | £2,000,000 |
| Professional indemnity insurance | £1,000,000 (covering design and digitising work) |
Insurance certificates are available on request to verified B2B and procurement contacts.
Workshop Health and Safety
The Birmingham workshop operates to UK Health and Safety at Work Act standards. Operational health and safety includes:
- Documented risk assessments for all production processes
- PPE provision for production staff
- Equipment-specific operator training and certification
- Maintained first aid provision and trained first aiders
- COSHH assessments for chemical materials (PVC compound, ink, adhesives)
- Fire safety compliance with workshop-appropriate evacuation procedures
Workshop health and safety documentation is available on request for B2B audits.
Modern Slavery Compliance
Custom Iron On Patches Ltd is committed to operating without modern slavery in its operations or supply chain. The Modern Slavery Act 2015 statutory disclosure requirement applies to companies with turnover above £36m. Companies below the threshold are not legally required to publish a statement but may do so voluntarily.
Status: The company is not legally required to publish a statutory statement but maintains a zero-tolerance approach to modern slavery and unethical labour practices within its operations and supply chain.
For the company’s modern slavery position, see the Modern Slavery Statement (Page 39, when published).
Sustainability and Environmental Position
Custom Iron On Patches’ current environmental position:
- UK manufacturing reduces shipping emissions compared to overseas import
- Production waste managed through controlled commercial waste disposal and recycling where applicable
- Packaging materials include recyclable cardboard and standard recyclable mailing materials
- Energy supply sourced from standard UK commercial energy providers (renewable transition under review)
Get In Touch
For supplier onboarding documentation, B2B procurement enquiries or audit-related requests:
- Email: [email protected]
- Phone: 07746 501247
- Address: 10 Newhall Street, Birmingham, B3 3AG
For all other enquiries, see the contact page.