Custom Iron On Patches manufactures every order at its Birmingham workshop and delivers nationwide across England, Scotland, Wales and Northern Ireland. Standard UK delivery arrives within 1-2 working days of dispatch via tracked courier. The same production process, lead time, pricing and quality guarantee apply to every UK customer regardless of location.
This page lists the regions and cities served, delivery options by area, and how the UK-wide coverage works in practice.
UK-Wide Coverage From One Workshop
Every Custom Iron On Patches order, regardless of UK destination, is produced at the Birmingham workshop, dispatched the day production completes and delivered via tracked UK courier within 1-2 working days.
This means:
- No regional pricing differences, a customer in Glasgow pays the same per-patch price as a customer in Brighton
- No regional lead time differences, production lead time is the same regardless of delivery destination
- No reduced service for outside-Birmingham orders, design support, proofing, quality control and customer service are identical for every UK customer
- Same quality guarantee everywhere, the quality guarantee applies equally across all UK regions
For full delivery options and lead times, see the delivery information page.
Areas Served
England
Custom Iron On Patches delivers across England with standard tracked courier service. The workshop’s central Birmingham location provides excellent UK distribution access via the M6, M5, M40 and M42 motorway network.
Major English cities served include:
- London and Greater London – full coverage including all 32 London boroughs and the City of London. Standard 1-day delivery via Royal Mail Tracked 24 or DPD Next Day.
- Manchester and Greater Manchester – including Salford, Bolton, Stockport, Oldham, Trafford. Standard 1-day delivery.
- Birmingham and West Midlands – local to the workshop. Same-day or next-day collection available for urgent local orders by appointment. Standard tracked delivery options also available.
- Leeds and West Yorkshire – including Bradford, Wakefield, Halifax, Huddersfield. Standard 1-day delivery.
- Liverpool and Merseyside – including Wirral, Sefton, Knowsley, St Helens. Standard 1-day delivery.
- Sheffield and South Yorkshire – including Rotherham, Doncaster, Barnsley. Standard 1-day delivery.
- Newcastle and the North East – including Sunderland, Gateshead, Durham, Middlesbrough. Standard 1-day delivery.
- Bristol and the South West – including Bath, Cheltenham, Gloucester, Swindon. Standard 1-day delivery.
- Plymouth, Exeter and Devon/Cornwall – Standard 1-2 day delivery (some remote postcodes 2 days).
- Brighton, Portsmouth, Southampton and South Coast – Standard 1-day delivery.
- Reading, Oxford, Cambridge and Thames Valley – Standard 1-day delivery.
- Norwich, Ipswich and East Anglia – Standard 1-day delivery.
- Nottingham, Derby and East Midlands – Standard 1-day delivery (regional advantage from Birmingham proximity).
- Leicester, Coventry and rest of Midlands – Standard 1-day delivery.
For specific English city or postcode coverage, request a free quote, delivery cost and time are confirmed at quote stage.
Scotland
Custom Iron On Patches delivers across Scotland with full tracked courier service. Scottish customers receive identical service, pricing and quality as English customers.
Major Scottish cities served include:
- Glasgow and Strathclyde – including Paisley, East Kilbride, Hamilton, Motherwell. Standard 1-2 day delivery.
- Edinburgh and the Lothians – including Livingston, Dunfermline, Falkirk. Standard 1-2 day delivery.
- Aberdeen and the North East – Standard 2 day delivery.
- Dundee, Perth and Tayside – Standard 1-2 day delivery.
- Inverness and the Highlands – Standard 2-3 day delivery (some remote postcodes 3 days).
- Stirling and Central Scotland – Standard 1-2 day delivery.
- Scottish Borders – Standard 1-2 day delivery.
Scottish public sector buyers, schools, councils, NHS Scotland boards and Police Scotland procurement teams are welcome, Custom Iron On Patches operates compatibly with Scottish public sector procurement frameworks.
Wales
Custom Iron On Patches delivers across Wales with full tracked courier service. Welsh customers receive identical service, pricing and quality as English customers.
Major Welsh cities served include:
- Cardiff and South East Wales – Standard 1-day delivery.
- Swansea and South West Wales – Standard 1-2 day delivery.
- Newport and Gwent – Standard 1-day delivery.
- Wrexham and North East Wales – Standard 1-day delivery.
- Llandudno, Bangor and North West Wales – Standard 1-2 day delivery.
- Aberystwyth and Mid Wales – Standard 2-day delivery.
Welsh public sector buyers, schools, councils and NHS Wales procurement teams are welcome.
Northern Ireland
Custom Iron On Patches delivers across Northern Ireland with tracked courier service. Northern Irish customers receive the same production process and quality guarantee as customers elsewhere in the UK.
Major Northern Irish cities served include:
- Belfast and Greater Belfast – Standard 2-day delivery via DPD Northern Ireland service.
- Derry/Londonderry – Standard 2-day delivery.
- Lisburn, Bangor and Newtownards – Standard 2-day delivery.
- Other Northern Ireland postcodes – Standard 2-3 day delivery depending on remote area.
Northern Irish customs and post-Brexit shipping arrangements are handled at no additional administrative cost to the customer. Custom Iron On Patches manages the dispatch documentation required for GB to NI movement.
Channel Islands and Isle of Man
Custom Iron On Patches delivers to the Channel Islands (Jersey and Guernsey) and the Isle of Man via tracked international courier service. Standard delivery 3-5 working days.
Channel Islands and Isle of Man customers may benefit from VAT zero-rating on orders subject to documentation requirements. Confirmed at quote stage.
Sector-Specific UK-Wide Service
Custom Iron On Patches serves five primary sectors across the UK:
| Sector | UK-Wide Coverage |
| Schools, colleges and universities | All UK education authorities and institutions |
| Councils and local authorities | All UK local councils, including London boroughs, English county councils, Scottish councils, Welsh councils, Northern Irish councils |
| NHS Trusts and health boards | NHS England, NHS Scotland, NHS Wales, Health and Social Care Northern Ireland |
| Military, cadets and uniformed services | British Army, Royal Navy, RAF, Reserves, all UK cadet forces, Police Scotland, PSNI, all UK police forces, fire services |
| Businesses and commercial customers | All UK-registered businesses, including UK subsidiaries of international companies |
For sector-specific B2B procurement, see bulk and trade enquiries.
Local Service for Birmingham and Surrounding Area
Customers in Birmingham, the West Midlands and the surrounding counties have access to additional service options thanks to the workshop’s local presence:
- Workshop visits – by appointment for B2B and procurement evaluation visits
- Local collection – same-day or next-day collection from the Birmingham workshop by arrangement
- In-person consultation – for complex orders, large procurement decisions or framework agreement discussions
- Faster proof turnaround – local customers can typically receive proof revisions within hours rather than 24 hours during UK working day
Local service applies particularly to:
- Birmingham – workshop location
- West Midlands – Coventry, Wolverhampton, Solihull, Dudley, Walsall, Sandwell
- Warwickshire – Warwick, Leamington Spa, Stratford-upon-Avon, Rugby, Nuneaton
- Worcestershire – Worcester, Redditch, Bromsgrove, Kidderminster
- Staffordshire – Stoke-on-Trent, Stafford, Lichfield, Cannock, Tamworth
- Shropshire – Shrewsbury, Telford
- Herefordshire – Hereford
- Leicestershire – Leicester, Loughborough, Hinckley
To arrange a workshop visit or local collection, contact the team at least one week in advance.
What “UK-Wide” Means in Practice
When Custom Iron On Patches says “UK-wide service,” the practical meaning is:
| Service Element | UK-Wide Position |
| Production location | All orders made at Birmingham workshop |
| Pricing | Same per-unit price regardless of UK destination |
| Lead time | Same production lead time regardless of UK destination |
| Delivery method | Tracked UK courier, Royal Mail Tracked 24 or DPD Next Day |
| Delivery time | 1-2 working days England/Wales/most Scotland; 2-3 days Northern Ireland and remote postcodes |
| Quality guarantee | Same warranty terms apply UK-wide |
| Customer service | Same UK-based team handles all customers |
| Design service | Same in-house design team for all UK customers |
There is no two-tier service, no preferred-region pricing, and no reduced service for orders outside the Midlands.
Areas Custom Iron On Patches Does Not Serve (Currently)
For full transparency on geographic limitations:
- Republic of Ireland – Yes, served via international shipping (see international delivery section of delivery information)
- Mainland Europe – Yes, served via international shipping
- United States, Canada, Australia, Asia, Middle East – Yes, served via international shipping
- Sanctioned countries – orders from sanctioned countries (per UK government sanctions list) are not accepted
- Postcodes with significant courier service issues – the rare UK postcode with persistent courier delivery issues is handled case-by-case; these are typically remote Highland and island addresses where additional courier surcharges apply (confirmed at quote stage)
Frequently Asked Service Area Questions
Do you only deliver in Birmingham?
No. Custom Iron On Patches delivers across the entire UK from the Birmingham workshop. The workshop’s location is in Birmingham, but standard tracked UK delivery applies to every UK destination, England, Scotland, Wales and Northern Ireland.
Is delivery faster if I’m closer to Birmingham?
Production lead time is the same regardless of UK destination. Delivery time is roughly the same across most of the UK because tracked courier services operate at standard next-day or two-day timeframes. Birmingham, West Midlands and surrounding counties customers may have additional service options including same-day collection by appointment.
Do you charge more for delivery to Scotland or Northern Ireland?
Standard UK courier rates apply across England, Wales and most of Scotland. Some remote Scottish Highland postcodes and Northern Ireland addresses may carry a small courier surcharge (typically £2-£5) confirmed at quote stage. Pricing for the patches themselves is the same regardless of UK destination.
Can I visit the workshop if I’m in London / Manchester / Edinburgh?
Yes. B2B and procurement visits to the Birmingham workshop are welcome from any UK location. The workshop is in central Birmingham, walking distance from Birmingham New Street and Snow Hill stations, with excellent rail connections to all major UK cities. Visits are arranged by appointment.
Do you serve Northern Ireland post-Brexit?
Yes. Custom Iron On Patches handles all post-Brexit dispatch documentation required for GB to NI movement at no additional administrative cost to the customer. Northern Irish customers receive the same production, pricing and quality as the rest of the UK.
Can you supply patches for Scottish public sector buyers?
Yes. Custom Iron On Patches operates compatibly with Scottish public sector procurement frameworks and serves Scottish councils, NHS Scotland, Police Scotland and Scottish Government bodies. For Scottish public sector procurement enquiries, see bulk and trade enquiries.
Do you offer local pricing for Birmingham customers?
No. Pricing is the same regardless of customer location. Birmingham customers benefit from additional service options (workshop visits, local collection, in-person consultation) but pay standard UK pricing.
What about the Channel Islands and Isle of Man?
Yes, served via tracked international courier with 3-5 working day delivery. VAT zero-rating may apply subject to documentation. Confirmed at quote stage.
Get a Quote With Service Area Information
To request a quote including delivery cost for your specific UK location:
- Request a free quote – UK delivery cost included on every quote
- Email: [email protected]
- Phone: 07746 501247
For full delivery options, see delivery information. For the full ordering process, see how to order custom patches. For B2B and public sector procurement, see bulk and trade enquiries.